Enjoy 1/3 off travel and 60%off for children with a digital Railcard
The Family & Friends Railcard is a discount card that allows adults with at least one child to travel for less on UK trains, giving you 1/3 off Standard Anytime, Off-peak, Super Off-peak and advance tickets, and 60% off for children.
The Family & Friends Railcard costs £30 for one year or ￡70 for three years. But if you buy on the TrainPal app, you can enjoy even better discounts.
It is valid for up to four adults and four children aged 5-15. At least one adult and one child must travel together.
Download the TrainPal App
Sign in to your TrainPal account
Register and purchase your Railcard
Choose your Railcard
Apply your Railcard for at least 1/3 off ticket purchases!
You will need to prepare:
Passport style photo (shoulders up).
Either to demonstrate your age if you select age railcard:
- a valid passport
- a valid UK driving licence number
- a valid EEA National Identity Card
Use your Railcard on tickets bought anywhere (not just with us).
Your can manage your train tickets and Railcards in one place by adding a digital Railcard to your TrainPal account. You won't need to switch between apps or dig around for your physical Railcard.
When you add a digital Railcard to your TrainPal account, it can be stored on any devices you use. So you never worry about forgetting or losing your railcards.
TrainPal works hard to offer a one-stop service for our users' train travel. By adding a digital Railcard to your TrainPal account, you'll find your railcard is right where it needs to be, for example, when the ticket inspector is coming.
Enjoy 1/3 off your train tickets as soon as you buy your digital Railcard on the TrainPal app. If you buy with your friends on the TrainPal app, you get up to ￡9 more off.
Digital Railcards which allow you to purchase discounted tickets for eligible train services. Digital Railcards can be used to save money on tickets. We welcome the use of eligible digital Railcards when you are buying your train tickets with us. These can be applied to your purchase within our booking service. There are a number of digital Railcards that you can use in Great Britain.
You may purchase the Digital Railcards on TrainPal to be stored on your electronic device. If you have a digital Railcard, you must be able to show it on a mobile device throughout your journey.
No. Unfortunately, once a railcard has been issued it is non-refundable.
In the unfortunate scenario where you lose your device, you can simply download your digital Railcard to a new device.
If we detect suspicious activity on your Railcard, it will be blocked until we have had the chance to speak to you.
During this period, your Railcard will no longer be valid for travel.
If your Railcard has been blocked, you will need to contact us so that we can better understand the activity that has caused your Railcard to be blocked.
Please follow these four easy steps:
Step 1: Log in to our app.
Step 2: Find your blocked Railcard.
Step 3: Select ‘Contact us’.
Step 4: Describe your circumstances and submit.