Train Delay Repay, Cancellation and Refunds
The same rules on Standard Tickets Delays & Compensation, Cancel & Refund also apply to Split Tickets. Please refer to the table below to check if you are eligible for changes or refunds. For more detailed information, please explore our ticket type webpage.
| Ticket Type | Change | Refund |
|---|---|---|
| Advance ticket | ![]() | ![]() |
| Off-Peak ticket/Super Off-Peak ticket | (only valid on the date shown on the ticket) | ![]() |
| Anytime ticket | ![]() | ![]() |
| Season ticket | (also called changeover, at least 7 days remaining) | ![]() |
| Flexi Season Tickets | ![]() | ![]() |




































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