The Ultimate Guide to Buying Digital Railcards UK
Which is the right Railcard for you?
Each Railcard offers a similar discount - 1/3 off the price of an adult fare, as well as some great discounts for children too. Choosing the right one for you depends on things like your age, where you live, and how you like to travel.
16-17 Saver
16-25 Railcard
26-30 Railcard
Senior Railcard
Two Together Railcard
Family & Friends Railcard
Network Railcard
* The average savings are based on the Railcard holders using the Railcard to purchase tickets on TrainPal between April 2021 and March 2022. This calculation excludes the price of the Railcard itself and applies only to selected train fares. For comprehensive information on each Railcard and eligible tickets, please refer to TrainPal's Railcard terms.
** A general saving of £20 is based on subtracting the cost of buying a 3-year Railcard (£70) from the cost of buying three 1-year Railcards (£90).
Digital Railcard Prices and Discounts
Railcards cost £30 for the whole year, while some are available for a three-year option at £70, which means you can save more money (around £23 per year).
Railcards by Age
| Type | Eligibility | Discount | 1-year Price | 3-year Price |
|---|---|---|---|---|
| 16-17 Saver | Ages 16-17 | 1/2 Off | £30 | - |
| 16-25 Railcard | Ages 16-25 | 1/3 Off | £30 | £70save £20 |
| 26-30 Railcard | Ages 26-30 | 1/3 Off | £30 | - |
| Senior Railcard | Ages 60+ | 1/3 Off | £30 | £70save £20 |
Railcards by Group
| Type | Eligibility | Discount | 1-year Price | 3-year Price |
|---|---|---|---|---|
| Two Together Railcard | • Ages 16+ • Must travel together | 1/3 off for 2 named people travel together | £30 £15 for each, save £30 than buying separately | - |
| Family&Friends Railcard | • Up to 4 adults and 4 children aged 5-15 • At least 1 adult and 1 child must travel together | 1/3 off for adult and 60% off for kids | £30 £15 for each, save £30 than buying separately | £70save £20 |
Railcards by Region
| Type | Eligibility | Discount | 1-year Price | 3-year Price |
|---|---|---|---|---|
| Network Railcard | • Ages 16+ • Up to 4 adults and 4 children aged 5-15 • Travellers in the South-East Network Railcard zone | 1/3 off for adult & 60% off for kids in London and the South East of England | £30 | - |
Download TrainPal App and follow 6 easy steps to enjoy with your Railcard.
Benefits of Buying the Digital Railcard With TrainPal
Simplify Your Travel
Get Railcards and tickets in one app. You can manage your train tickets and Railcards in your TrainPal Account. No need to switch between apps or search for your physical Railcard.
Use Without Worries
A digital Railcard can be stored in your TrainPal Account, so you never have to worry about forgetting or losing it. It is protected by a PIN or password, which helps to prevent unauthorised use.
Instant Access
You can purchase a digital Railcard with TrainPal at any time, and it can be used immediately after purchase.
Environmentally Friendly
Digital Railcards eliminate the need for paper-based tickets, which reduces waste and helps to protect the environment.
FAQs about the Railcard
Q: How do I get my digital Railcard?
A: You can find the right Railcard that suits you and buy it with TrainPal if you are eligible.
Q: Do I need a photo for a digital Railcard?
A: Yes. You will be asked to provide a digital passport-style photo.
Q: How do I add a Railcard?
A: Regardless of whether your Railcard was purchased from TrainPal or another platform, you can add it when searching for tickets.
Q: How do I use a Railcard?
A: To use a Railcard, you need to purchase a UK train ticket at TrainPal and activate the digital Railcard within 30 days.
Q: Can I claim a refund if I don't use my Railcard?
A: No. Unfortunately, once a Railcard has been issued it is non-refundable.
Q: What happens if I lose my device?
A: If you lose your device, simply download the TrainPal app on a new device, log into your account, and access your stored Railcard.
Q: Why has my Railcard been blocked?
A: If we detect suspicious activity on your Railcard, it will be blocked until we can speak with you. During this time, your Railcard will not be valid for travel.\n\nTo resolve this, please follow these steps:
1. Login to our app:
2. Find your blocked Railcard.
3. Select ‘Contact us’.
4. Describe your circumstances and submit.
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