Newcastle Train Station

Last updated: 25 Apr, 2024

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Newcastle train station

Welcome to the bustling heart of Newcastle upon Tyne, home to one of the most prominent transport hubs in the UK - Newcastle train station. Serving as a gateway to the vibrant city and its picturesque surrounds, this station provides seamless connectivity for travelers from all corners of the country.

Situated in the city center, Newcastle train station offers a multitude of services and amenities to ensure a smooth and enjoyable journey. Whether you are a visitor seeking Newcastle train tickets, a commuter catching your daily train, or a traveler in need of Newcastle train times, this station has you covered.

With its impressive architectural design and modern facilities, Newcastle railway station reflects the city's rich history combined with contemporary infrastructure. Boasting a wide range of amenities such as cafes, shops, and convenience stores, passengers can indulge in a quick snack or last-minute shopping before their departure.

Located on the East Coast Main Line which connects London to Scotland, this station serves as a key transportation hub and is well-connected to numerous destinations across the UK. From here, visitors can easily explore the vibrant city of Newcastle and the stunning surrounding countryside, including the iconic Angel of the North and the vibrant Quayside area.

Whether you're a local, a visitor, or just passing through, Newcastle train station offers an efficient, convenient, and welcoming gateway to this lively city. Discover the possibilities that await you as you embark on your journey from this well-connected and bustling station.

Station details & facilities

Facilities

󰅁ATM Machine󰽇

ATM Machine

Yes

Location

In the Main Square next to Boots

Bureau de Change

No

󰅀Bicycle Hire󰽇

Bicycle Hire

No

󰅂Bicycle Parking󰽇

Bicycle Parking

Spaces: 122

Sheltered Cycle storage

Yes

CCTV: Yes

Location

Platform 12 at the south end of the station and outside the Station Management Centre at the north end of the station.

Storage type

Stands

󰅎Public Wifi󰽇

Public Wifi

Yes

Notes

Find WiFi Hotspots around Newcastle station

󰅄Pay Phone󰽇

Pay Phone

Yes

Notes

CARDS_AND_COINS

󰅆Post box󰽇

Post box

No

󰅇Refreshments󰽇

Refreshments

Yes

Notes

Coffee shop Food vending machine Public House/Bar Food outlet (Seating available)

󰅈Seating Facilities󰽇

First Class Lounge

Seating area

Yes

Waiting Rooms

Yes

Location

This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platformsWaiting Room opening hours are at all times that the station is open

󰅌Toilet󰽇

Toilet

Yes

Location

The toilets are located on Platform 3, Platform 4 and Platform 12. The National key toilets are located on Platforms 3 and 4, and a changing places toilet is available on Platform 12; these toilets are operated by a RADAR key. A RADAR key is available from the Customer Information Point (located on the Main Concourse), Station Management Centre (located on the Main Concourse) or from station staff on Platform 3/4. Toilet opening hours are at all times that the station is open.

󰅐Tourist information office󰽇

Tourist information office

No

󰅍Trolleys󰽇

Trolleys

Yes

Services

󰅋Ticket buying and collection󰽇

Ticket office opening

No

Top up Oyster pay as you go here

No

Use Oyster pay as you go here

No

󰅏Transport links󰽇

Taxi rank

Newcastle is a large station, taxis are available 24/7 from the station taxi rank.

󰅅Accessibility and mobility access󰽇

Customer help points

No

Staff help

Yes

Notes

When arriving for booked or turn-up-and-go assistance, the meeting point is the Customer Information Point on the main concourse. Staff are available to provide Passenger Assist at all times that trains are operating for customers who have booked or who travel as turn-up-and-go. Assistance is available both to board/alight trains and also navigating around the station.

Accessible ticket machines

Yes

Notes

Accessible machine are located on the main concourse

Accessible ticket office counter

Yes

Ramp for train access

No

Accessible taxis

Yes

Notes

Newcastle is a large station, taxis are available 24/7 from the station taxi rank.

Accessible toilets

Yes

Location

The toilets are located on Platform 3, Platform 4 and Platform 12. The National key toilets are located on Platforms 3 and 4, and a changing places toilet is available on Platform 12; these toilets are operated by a RADAR key. A RADAR key is available from the Customer Information Point (located on the Main Concourse), Station Management Centre (located on the Main Concourse) or from station staff on Platform 3/4. Toilet opening hours are at all times that the station is open.

Impaired mobility setDown

Yes

Wheel chairs

Yes

󰅃General services information󰽇

Customer service

No

Left luggage

No

Lost property

Yes

Notes

01163663587

Departure and arrivals from

Departures
Arrivals
TrainTimePlatformStatus
from Hexham19:237On time
from Glasgow Central19:352On time
from Birmingham New Street19:414On time
from Middlesbrough19:455On time
from Liverpool Lime Street19:4511On time