Newcastle train station
Welcome to the bustling heart of Newcastle upon Tyne, home to one of the most prominent transport hubs in the UK - Newcastle train station. Serving as a gateway to the vibrant city and its picturesque surrounds, this station provides seamless connectivity for travelers from all corners of the country.
Situated in the city center, Newcastle train station offers a multitude of services and amenities to ensure a smooth and enjoyable journey. Whether you are a visitor seeking Newcastle train tickets, a commuter catching your daily train, or a traveler in need of Newcastle train times, this station has you covered.
With its impressive architectural design and modern facilities, Newcastle railway station reflects the city's rich history combined with contemporary infrastructure. Boasting a wide range of amenities such as cafes, shops, and convenience stores, passengers can indulge in a quick snack or last-minute shopping before their departure.
Located on the East Coast Main Line which connects London to Scotland, this station serves as a key transportation hub and is well-connected to numerous destinations across the UK. From here, visitors can easily explore the vibrant city of Newcastle and the stunning surrounding countryside, including the iconic Angel of the North and the vibrant Quayside area.
Whether you're a local, a visitor, or just passing through, Newcastle train station offers an efficient, convenient, and welcoming gateway to this lively city. Discover the possibilities that await you as you embark on your journey from this well-connected and bustling station.
Station details & facilities
Facilities
ATM Machine
ATM Machine
Yes
Location
In the Main Square next to Boots
Bureau de Change
No
Bicycle Hire
Bicycle Hire
No
Bicycle Parking
Bicycle Parking
Spaces: 122
Sheltered Cycle storage
Yes
CCTV: Yes
Location
Platform 12 at the south end of the station and outside the Station Management Centre at the north end of the station.
Storage type
Stands
Public Wifi
Public Wifi
Yes
Notes
Find WiFi Hotspots around Newcastle station
Pay Phone
Pay Phone
Yes
Notes
CARDS_AND_COINS
Post box
Post box
No
Refreshments
Refreshments
Yes
Notes
Coffee shop Food vending machine Public House/Bar Food outlet (Seating available)
Seating Facilities
First Class Lounge
Seating area
Yes
Waiting Rooms
Yes
Location
This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platformsWaiting Room opening hours are at all times that the station is open
Toilet
Toilet
Yes
Location
The toilets are located on Platform 3, Platform 4 and Platform 12. The National key toilets are located on Platforms 3 and 4, and a changing places toilet is available on Platform 12; these toilets are operated by a RADAR key. A RADAR key is available from the Customer Information Point (located on the Main Concourse), Station Management Centre (located on the Main Concourse) or from station staff on Platform 3/4. Toilet opening hours are at all times that the station is open.
Tourist information office
Tourist information office
No
Trolleys
Trolleys
Yes
Services
Ticket buying and collection
Ticket office opening
No
Top up Oyster pay as you go here
No
Use Oyster pay as you go here
No
Transport links
Taxi rank
Newcastle is a large station, taxis are available 24/7 from the station taxi rank.
Accessibility and mobility access
Customer help points
No
Staff help
Yes
Notes
When arriving for booked or turn-up-and-go assistance, the meeting point is the Customer Information Point on the main concourse. Staff are available to provide Passenger Assist at all times that trains are operating for customers who have booked or who travel as turn-up-and-go. Assistance is available both to board/alight trains and also navigating around the station.
Accessible ticket machines
Yes
Notes
Accessible machine are located on the main concourse
Accessible ticket office counter
Yes
Ramp for train access
No
Accessible taxis
Yes
Notes
Newcastle is a large station, taxis are available 24/7 from the station taxi rank.
Accessible toilets
Yes
Location
The toilets are located on Platform 3, Platform 4 and Platform 12. The National key toilets are located on Platforms 3 and 4, and a changing places toilet is available on Platform 12; these toilets are operated by a RADAR key. A RADAR key is available from the Customer Information Point (located on the Main Concourse), Station Management Centre (located on the Main Concourse) or from station staff on Platform 3/4. Toilet opening hours are at all times that the station is open.
Impaired mobility setDown
Yes
Wheel chairs
Yes
General services information
Customer service
No
Left luggage
No
Lost property
Yes
Notes
01163663587
Departure and arrivals from
Departures
Arrivals
| Train | Time | Platform | Status | |
| from | Hexham | 09:57 | 7 | On time |
| from | Morpeth | 09:57 | 4 | On time |
| from | London Kings Cross | 10:01 | 3 | On time |
| from | Middlesbrough | 10:19 | 1 | On time |
| from | London Kings Cross | 10:22 | 3 | On time |
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