Essential onboard rules and facilities
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Luggage
You can bring up to three pieces of luggage for free, including satchels, backpacks, suitcases, and similar items.
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Bicycle
A free reservation is required for bikes on most journeys due to limited space. While standard bicycles and folding bikes are widely permitted, some operators have provisions for e-bikes and tandems. Please note that e-scooters, motorcycles, tricycles, and bike trailers are not allowed. As policies vary, it is essential to consult your specific train operator's website for their definitive cycle rules before you travel.
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Children
Discounts are available for young travellers based on age: Travellers under 5 usually travel free, children aged 5–15 get a 50% discount, and 16 to 17-year-olds can use a 16-17 Saver Railcard to get 50% off.
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Pets
Each passenger can travel with up to 2 pets for free. Throughout the journey, dogs must be on a lead, and any other pets must remain in their carrier. Animals are not permitted on seats or in restaurant carriages.
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Passenger assistance
Passengers with disabilities or additional needs can arrange assistance with their train operator, if required. To ensure support is available for your journey, this service should be booked in advance.
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Cheaper train tickets for less busy times. Combine with Advance fares for the best deals.
Compensation and refunds
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* Prices are dynamic and subject to change. Ticket prices vary based on time of day, route, and class. This pricing does not apply to discounted Split tickets and Railcards.
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