FAQs About Train Tickets

How to buy a train ticket online?

Is it cheaper to buy train tickets in advance?

How do I collect my tickets from the station?

Where do I find my train ticket number?

How to refund a train ticket in the UK?

Can I get a refund for my split ticket?

Can I take a bike on the train in the UK?

Are pets allowed on trains in the UK?

What happens if my train is cancelled?

How do I claim compensation if my train is delayed?

How do I import my bookings to my account using the TrainPal App?

Why haven't I received my tickets?

How can I use cash back on TrainPal?

How to refer a friend/ share the invite code via TrainPal?

What are split tickets in TrainPal?

How do you use split tickets with TrainPal?

What are digital Railcards?

How to get a Railcard?