Birmingham New Street Train Station

Last updated: 27 Apr, 2024

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Street Bus train station

Introduction:

Welcome to Street Bus train station, a bustling transportation hub located in the heart of the United Kingdom. As one of the key railway stations in the region, Street Bus connects various destinations within and beyond the country, providing convenient and efficient travel options to both local commuters and international visitors.

If you are planning a journey from Street Bus, you will find an array of services and facilities at your disposal. Whether you are looking for Street Bus train tickets, railway station information, or accurate Street Bus train times, this station strives to cater to all your travel requirements.

Street Bus enjoys excellent connectivity to major cities, towns, and tourist attractions across the UK. Passengers can hop on regular train services to popular destinations such as London, Manchester, Edinburgh, and beyond. With frequent departures and arrivals, this station ensures that your travel plans are executed seamlessly.

To make your experience even more convenient, Street Bus offers a user-friendly ticketing system. You can easily purchase Street Bus train tickets online or through ticket counters at the station. This allows you to secure your seats in advance and avoid last-minute hassles. Additionally, the station provides customer assistance to address any queries or concerns you may have regarding your journey.

Whether you are embarking on an adventure, commuting for work, or exploring the diverse attractions of the UK, Street Bus train station is here to cater to your travel needs. With its strategic location, reliable services, and impressive connectivity, Street Bus stands as a vital transportation hub in the country.

Station details & facilities

Facilities

󰅁ATM Machine󰽇

ATM Machine

Yes

Location

ATM machines are located on the paid concourse

Bureau de Change

No

󰅀Bicycle Hire󰽇

Bicycle Hire

No

󰅂Bicycle Parking󰽇

Bicycle Parking

Spaces: 58

Sheltered Cycle storage

Yes

CCTV: Yes

Storage type

Stands

󰅎Public Wifi󰽇

Public Wifi

Yes

Notes

Find WiFi Hotspots around Birmingham New Street station

󰅄Pay Phone󰽇

Pay Phone

Yes

Notes

CARDS_AND_COINS

󰅆Post box󰽇

Post box

No

󰅇Refreshments󰽇

Refreshments

Yes

Notes

Food & drink available throughout the station. Rehydration and water refill points are available throughout the station.

󰅈Seating Facilities󰽇

First Class Lounge

Seating area

No

Waiting Rooms

Yes

Location

There are two large seating areas beyond the ticket barrier between the escalators to platforms 5b and 8b. All platforms have waiting areas with seating

󰅌Toilet󰽇

Toilet

Yes

Location

Male, Female, Accessible and Baby Change facilities are available in all parts of the station. These are located between: Platforms 2 - 3a (Blue Lounge) Platforms 10 - 11a (Yellow Lounge) Platforms 10 - 11b (Red Lounge)

󰅐Tourist information office󰽇

Tourist information office

No

󰅍Trolleys󰽇

Trolleys

No

Services

󰅋Ticket buying and collection󰽇

Ticket office opening

No

Top up Oyster pay as you go here

No

Use Oyster pay as you go here

No

󰅏Transport links󰽇

Taxi rank

Taxis drop off with the 'drop & go' in the Hill Street entrance. The taxi rank is on Navigation Street (Stephenson Street / Victoria Square exit). For more information visit Traintaxi

󰅅Accessibility and mobility access󰽇

Customer help points

No

Staff help

Yes

Notes

Journey Care assistance is available prior to travel via the relevant Train Operator: Transport for Wales - 033 300 50 501, textphone 08457 585 369, Monday to Sunday 08:00 - 20:00 CrossCountry- 0844 811 0125, textphone 0844 811 0126,Monday to Sunday 08:00 - 20:00 London Northwestern Railway / West Midlands Railway- 0800 092 4260, textphone 0844 811 0134, Monday to Sunday 08:00 - 22:00 Avanti West Coast - 08000 158 123, textphone 08000 158 124, Monday to Sunday 08:00 - 22:00 We can provide assistance at the station during the hours we're open to the public.  Passengers can book additional assistance on the day at the Network Rail reception or call 0121 654 4243.  However please be made aware that if arrangements haven't been made via Journey Care prior to travel, there will be a wait but our policy is to make it happen.

Accessible ticket machines

No

Accessible ticket office counter

Yes

Ramp for train access

No

Accessible taxis

Yes

Notes

Taxis drop off with the 'drop & go' in the Hill Street entrance. The taxi rank is on Navigation Street (Stephenson Street / Victoria Square exit). For more information visit Traintaxi

Accessible toilets

Yes

Location

Male, Female, Accessible and Baby Change facilities are available in all parts of the station. These are located between: Platforms 2 - 3a (Blue Lounge) Platforms 10 - 11a (Yellow Lounge) Platforms 10 - 11b (Red Lounge)

Impaired mobility setDown

Yes

Notes

Assistance is available to and from platforms, though we can help more effectively if you call us in advance on 0121 654 2528 (Mon-Fri 10:00-18:00) or outside these times 0121 654 4243. Alternatively, please contact Passenger Assist of the relevant train operator: West Midlands Railway - 0800 024 8998 Avanti West Coast - 0800 0158 123

Wheel chairs

Yes

󰅃General services information󰽇

Customer service

No

Left luggage

Yes

Notes

0121 314 0901

Lost property

Yes

Notes

0330 024 0215

Departure and arrivals from

Departures
Arrivals
TrainTimePlatformStatus
from Cardiff Central05:0010BOn time
from Rugeley Trent Valley05:214COn time
from Stansted Airport05:2210AOn time
from Lichfield Trent Valley05:31On time
from Lichfield Trent Valley05:3211On time