Newcastle Train Station
Last updated: 03 Oct, 2023
Newcastle(Metro) train station
Newcastle Metro train station is a bustling transportation hub situated in the heart of Newcastle, UK. As one of the busiest railway stations in the country, it offers convenient and efficient rail services to both local commuters and tourists alike.
If you are planning to explore Newcastle and its surrounding areas, obtaining Newcastle Metro train tickets is your first step. With a variety of ticket options, including single, return, day, and weekly passes, passengers can easily navigate the city and its suburbs at affordable prices.
At Newcastle Metro railway station, you will find state-of-the-art facilities designed to enhance your travel experience. The station boasts modern platforms, equipped with digital display boards providing up-to-the-minute information on train times, ensuring you never miss your connection. Connected by multiple entrances, Newcastle Metro offers seamless accessibility and ensures a smooth transition for passengers.
Beyond being a transportation hub, Newcastle Metro is strategically located in close proximity to several attractions, shopping centers, and cultural landmarks. Upon exiting the station, you will find yourself within walking distance of iconic sites such as the historic Grainger Town, St. James' Park (home of Newcastle United Football Club), and the vibrant Quayside area.
Whether you are a local resident or a visitor discovering Newcastle, Metro train offers a reliable and convenient way to travel. So, hop aboard and experience the charm of Newcastle with ease and comfort.
Station details & facilities
Facilities
ATM Machine
ATM Machine
Yes
Location
In the Main Square next to Boots
Bureau de Change
No
Bicycle Hire
Bicycle Hire
No
Bicycle Parking
Bicycle Parking
Spaces: 122
Sheltered Cycle storage
Yes
CCTV: Yes
Location
Platform 12 at the south end of the station and outside the Station Management Centre at the north end of the station.
Storage type
Stands
Public Wifi
Public Wifi
Yes
Notes
Find WiFi Hotspots around Newcastle station
Pay Phone
Pay Phone
Yes
Notes
CARDS_AND_COINS
Post box
Post box
No
Refreshments
Refreshments
Yes
Notes
Coffee shop Food vending machine Public House/Bar Food outlet (Seating available)
Seating Facilities
First Class Lounge
Seating area
Yes
Waiting Rooms
Yes
Location
This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platformsWaiting Room opening hours are at all times that the station is open
Toilet
Toilet
Yes
Location
The toilets are located on Platform 3, Platform 4 and Platform 12. The National key toilets are located on Platforms 3 and 4, and a changing places toilet is available on Platform 12; these toilets are operated by a RADAR key. A RADAR key is available from the Customer Information Point (located on the Main Concourse), Station Management Centre (located on the Main Concourse) or from station staff on Platform 3/4. Toilet opening hours are at all times that the station is open.
Tourist information office
Tourist information office
No
Trolleys
Trolleys
Yes
Services
Ticket buying and collection
Ticket office opening
No
Top up Oyster pay as you go here
No
Use Oyster pay as you go here
No
Transport links
Taxi rank
Newcastle is a large station, taxis are available 24/7 from the station taxi rank.
Accessibility and mobility access
Customer help points
No
Staff help
Yes
Notes
When arriving for booked or turn-up-and-go assistance, the meeting point is the Customer Information Point on the main concourse. Staff are available to provide Passenger Assist at all times that trains are operating for customers who have booked or who travel as turn-up-and-go. Assistance is available both to board/alight trains and also navigating around the station.
Accessible ticket machines
Yes
Notes
Accessible machine are located on the main concourse
Accessible ticket office counter
Yes
Ramp for train access
No
Accessible taxis
Yes
Notes
Newcastle is a large station, taxis are available 24/7 from the station taxi rank.
Accessible toilets
Yes
Location
The toilets are located on Platform 3, Platform 4 and Platform 12. The National key toilets are located on Platforms 3 and 4, and a changing places toilet is available on Platform 12; these toilets are operated by a RADAR key. A RADAR key is available from the Customer Information Point (located on the Main Concourse), Station Management Centre (located on the Main Concourse) or from station staff on Platform 3/4. Toilet opening hours are at all times that the station is open.
Impaired mobility setDown
Yes
Wheel chairs
Yes
General services information
Customer service
No
Left luggage
No
Lost property
Yes
Notes
01163663587
Departure and arrivals from
Departures
Arrivals
| Train | Time | Platform | Status | |
| from | Carlisle | 06:20 | 6 | On time |
| from | Edinburgh (Waverley) | 06:24 | 2 | On time |
| from | Reading | 06:24 | 11 | On time |
| from | London Kings Cross | 06:30 | 4 | On time |
| from | Plymouth | 06:40 | 3 | On time |
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