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Essential onboard rules and facilities

  • Luggage

    Each passenger is permitted to bring up to 3 pieces of luggage at no extra cost. This can include a combination of items such as suitcases, backpacks, and satchels.

  • Bicycle

    Bike reservations are mandatory and free for most train journeys, but space is limited. Standard bicycles and folding bikes are generally allowed. Some operators also permit tandems and e-bikes. Please note that e-scooters, motorcycles, tricycles, and bicycle trailers are not permitted. We strongly recommend checking the specific cycle policy on your train operator's website before you travel.

  • Children

    Children under 5 usually travel free. Children aged 5–15 get 50% off, and 16-year-olds can use the 16-17 Saver Railcard for 50% off.

  • Pets

    Each passenger can travel with up to 2 pets for free. Throughout the journey, dogs must be on a lead, and any other pets must remain in their carrier. Animals are not permitted on seats or in restaurant carriages.

  • Passenger assistance

    Passengers with disabilities or additional needs can arrange assistance with their train operator, if required. To ensure support is available for your journey, this service should be booked in advance.

* Prices are dynamic and subject to change. Ticket prices vary based on time of day, route, and class. This pricing does not apply to discounted Split tickets and Railcards.