Essential onboard rules and facilities
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Luggage
Your free luggage allowance includes up to three items per passenger, covering standard bags like suitcases, backpacks, and other similarly-sized items.
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Bicycle
A free reservation is required for bikes on most journeys due to limited space. While standard bicycles and folding bikes are widely permitted, some operators have provisions for e-bikes and tandems. Please note that e-scooters, motorcycles, tricycles, and bike trailers are not allowed. As policies vary, it is essential to consult your specific train operator's website for their definitive cycle rules before you travel.
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Children
Children under 5 usually travel free. Children aged 5–15 get 50% off, and 16-year-olds can use the 16-17 Saver Railcard for 50% off.
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Pets
You are welcome to bring up to 2 pets with you at no extra cost. Dogs must be kept on a lead and other animals in a suitable carrier. Please note that for the comfort of all passengers, pets are not allowed on seats or in restaurant carriages.
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Passenger assistance
All operators offer assistance services for passengers with disabilities or additional needs. This should be booked in advance to guarantee availability.
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Compensation and refunds
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* Prices are dynamic and subject to change. Ticket prices vary based on time of day, route, and class. This pricing does not apply to discounted Split tickets and Railcards.
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