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Essential onboard rules and facilities

  • Luggage

    Your free luggage allowance includes up to three items per passenger, covering standard bags like suitcases, backpacks, and other similarly-sized items.

  • Bicycle

    A free reservation is required for bikes on most journeys due to limited space. While standard bicycles and folding bikes are widely permitted, some operators have provisions for e-bikes and tandems. Please note that e-scooters, motorcycles, tricycles, and bike trailers are not allowed. As policies vary, it is essential to consult your specific train operator's website for their definitive cycle rules before you travel.

  • Children

    Children under 5 typically travel for free. A 50% discount applies to children aged 5 to 15. Additionally, those aged 16 and 17 are eligible for a 50% discount with a 16-17 Saver Railcard.

  • Pets

    You are welcome to bring up to 2 pets with you at no extra cost. Dogs must be kept on a lead and other animals in a suitable carrier. Please note that for the comfort of all passengers, pets are not allowed on seats or in restaurant carriages.

  • Passenger assistance

    For passengers with disabilities or additional needs, all train operators provide dedicated assistance. It is essential to book this service in advance to guarantee its availability.

* Prices are dynamic and subject to change. Ticket prices vary based on time of day, route, and class. This pricing does not apply to discounted Split tickets and Railcards.