Essential onboard rules and facilities
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Luggage
Your free luggage allowance includes up to three items per passenger, covering standard bags like suitcases, backpacks, and other similarly-sized items.
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Bicycle
You must make a free reservation to bring a bike on most trains, but space is limited. Standard and folding bikes are generally accepted, and some operators also permit tandems and e-bikes. However, e-scooters, motorcycles, tricycles, and bicycle trailers are prohibited. We strongly advise checking the train operator's specific cycle policy on their website before travelling.
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Children
Children under 5 typically travel for free. A 50% discount applies to children aged 5 to 15. Additionally, those aged 16 and 17 are eligible for a 50% discount with a 16-17 Saver Railcard.
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Pets
Each passenger can travel with up to 2 pets for free. Throughout the journey, dogs must be on a lead, and any other pets must remain in their carrier. Animals are not permitted on seats or in restaurant carriages.
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Passenger assistance
For passengers with disabilities or additional needs, all train operators provide dedicated assistance. It is essential to book this service in advance to guarantee its availability.
* Prices are dynamic and subject to change. Ticket prices vary based on time of day, route, and class. This pricing does not apply to discounted Split tickets and Railcards.
















New user welcome pack













