Essential onboard rules and facilities
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Luggage
Your free luggage allowance includes up to three items per passenger, covering standard bags like suitcases, backpacks, and other similarly-sized items.
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Bicycle
Bike reservations are mandatory and free for most train journeys, but space is limited. Standard bicycles and folding bikes are generally allowed. Some operators also permit tandems and e-bikes. Please note that e-scooters, motorcycles, tricycles, and bicycle trailers are not permitted. We strongly recommend checking the specific cycle policy on your train operator's website before you travel.
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Children
Children under 5 typically travel for free. A 50% discount applies to children aged 5 to 15. Additionally, those aged 16 and 17 are eligible for a 50% discount with a 16-17 Saver Railcard.
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Pets
Each passenger can travel with up to 2 pets for free. Throughout the journey, dogs must be on a lead, and any other pets must remain in their carrier. Animals are not permitted on seats or in restaurant carriages.
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Passenger assistance
For passengers with disabilities or additional needs, all train operators provide dedicated assistance. It is essential to book this service in advance to guarantee its availability.
* Prices are dynamic and subject to change. Ticket prices vary based on time of day, route, and class. This pricing does not apply to discounted Split tickets and Railcards.
















New user welcome pack









