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Essential onboard rules and facilities

  • Luggage

    Your free luggage allowance includes up to three items per passenger, covering standard bags like suitcases, backpacks, and other similarly-sized items.

  • Bicycle

    Bike reservations are mandatory and free for most train journeys, but space is limited. Standard bicycles and folding bikes are generally allowed. Some operators also permit tandems and e-bikes. Please note that e-scooters, motorcycles, tricycles, and bicycle trailers are not permitted. We strongly recommend checking the specific cycle policy on your train operator's website before you travel.

  • Children

    Children under 5 typically travel for free. A 50% discount applies to children aged 5 to 15. Additionally, those aged 16 and 17 are eligible for a 50% discount with a 16-17 Saver Railcard.

  • Pets

    Each passenger can travel with up to 2 pets for free. Throughout the journey, dogs must be on a lead, and any other pets must remain in their carrier. Animals are not permitted on seats or in restaurant carriages.

  • Passenger assistance

    For passengers with disabilities or additional needs, all train operators provide dedicated assistance. It is essential to book this service in advance to guarantee its availability.

* Prices are dynamic and subject to change. Ticket prices vary based on time of day, route, and class. This pricing does not apply to discounted Split tickets and Railcards.