Essential onboard rules and facilities
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Luggage
Each passenger is permitted to bring up to 3 pieces of luggage at no extra cost. This can include a combination of items such as suitcases, backpacks, and satchels.
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Bicycle
Bike reservations are mandatory and free for most train journeys, but space is limited. Standard bicycles and folding bikes are generally allowed. Some operators also permit tandems and e-bikes. Please note that e-scooters, motorcycles, tricycles, and bicycle trailers are not permitted. We strongly recommend checking the specific cycle policy on your train operator's website before you travel.
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Children
Discounts are available for young travellers based on age: Travellers under 5 usually travel free, children aged 5–15 get a 50% discount, and 16 to 17-year-olds can use a 16-17 Saver Railcard to get 50% off.
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Pets
Bring up to 2 pets free; keep dogs on a lead or in a carrier. No animals on seats or in restaurant carriages.
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Passenger assistance
Passengers with disabilities or additional needs can arrange assistance with their train operator, if required. To ensure support is available for your journey, this service should be booked in advance.
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Compensation and refunds
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* Prices are dynamic and subject to change. Ticket prices vary based on time of day, route, and class. This pricing does not apply to discounted Split tickets and Railcards.
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