Home > FAQs > Ticket collection & seating

Ticket collection & seating

How to use a m-ticket?

󰄽

1. Open the app and tap ‘My tickets’.
2. Click on the ticket you wish to use. Only current unused tickets are shown in ‘My tickets’.
3. Tap 'Download m-ticket(s)' on the mobile ticket to load it to your device.
4. Activate the m-ticket on the date of travel. An inactivated ticket is not valid for travel.

Don't forget to make sure your mobile device is charged when you make your journey.

Was this content helpful?

Yes
Not really
Need more help?

If the questions and answers above cannot solve your problem, feel free to contact us.