You can collect tickets from ANY valid ticket machine in the UK. Please follow these instructions: Step 1: Tap 'Collect Pre-Paid Tickets' at the ticket machine. Step 2: Insert the payment card you used to purchase your tickets. Your card will not be charged. Step 3: Enter your Booking Reference number (shown in 'My Tickets' or in your confirmation email). Step 4: Tap 'Print' on the screen and wait for your tickets to be printed.