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Ticket collection & seating

How do I collect my tickets from the station?

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You can collect tickets from ANY valid ticket machine in the UK. Please follow these instructions:
Step 1: Tap 'Collect Pre-Paid Tickets' at the ticket machine.
Step 2: Insert the payment card you used to purchase your tickets. Your card will not be charged.
Step 3: Enter your Booking Reference number (shown in 'My Tickets' or in your confirmation email).
Step 4: Tap 'Print' on the screen and wait for your tickets to be printed.

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