Cardiff Queen Street Train Station

Last updated: 27 Apr, 2024

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Cardiff Queen Street train station

Cardiff Queen Street train station is a bustling transportation hub located in the heart of Cardiff, Wales. As one of the busiest railway stations in the UK, it serves as a crucial link between various destinations within Cardiff and beyond.

Whether you are a local resident or a visitor to the city, Cardiff Queen Street station offers convenient access to numerous attractions, shopping centers, and business districts. With its prime central location, it is a gateway to explore the vibrant capital city of Wales.

One of the key features of Cardiff Queen Street station is its ticketing system. Travelers can easily purchase Cardiff Queen Street train tickets either in person at the ticket office, through automated machines, or online. This provides flexibility and convenience for passengers, ensuring a seamless journey.

Furthermore, Cardiff Queen Street train station is well-connected to an extensive rail network, offering frequent services and excellent connectivity to various destinations. Passengers can access up-to-date train times at the station, enabling efficient planning and hassle-free travel.

Whether you are commuting for work, visiting friends and family, or exploring the attractions of Cardiff, Cardiff Queen Street train station is a vital transportation hub that caters to the diverse needs of travelers. With its convenient ticketing system, comprehensive rail connections, and central location, it is an essential part of Cardiff's bustling transport infrastructure.

Station details & facilities

Facilities

󰅁ATM Machine󰽇

ATM Machine

No

Bureau de Change

No

󰅀Bicycle Hire󰽇

Bicycle Hire

No

󰅂Bicycle Parking󰽇

Bicycle Parking

Spaces: 10

Sheltered Cycle storage

No

CCTV: Yes

Location

to the right of the station front 

Storage type

Stands

󰅎Public Wifi󰽇

Public Wifi

No

󰅄Pay Phone󰽇

Pay Phone

Yes

Notes

CARDS_AND_COINS

󰅆Post box󰽇

Post box

No

󰅇Refreshments󰽇

Refreshments

No

󰅈Seating Facilities󰽇

Seating area

Yes

Waiting Rooms

Yes

Location

Seating area in the café on platform 3/4.

󰅌Toilet󰽇

Toilet

Yes

Location

The toilets are located on Platform 4. The National Key toilets are located on Platform 4 and also in the main concourse to the left of the ticket office; these toilets are operated by a RADAR key and are only available during staffing hours.

󰅐Tourist information office󰽇

Tourist information office

No

󰅍Trolleys󰽇

Trolleys

No

Services

󰅋Ticket buying and collection󰽇

Ticket office opening

No

Top up Oyster pay as you go here

No

Use Oyster pay as you go here

No

󰅅Accessibility and mobility access󰽇

Customer help points

No

Staff help

Yes

Notes

Help provided by on train staff outside staffing hours.

Accessible ticket machines

Yes

Notes

The ticket machines are near the main entrance and take cash and major debit and credit cards.

Accessible ticket office counter

Yes

Ramp for train access

No

Accessible taxis

No

Accessible toilets

Yes

Location

The toilets are located on Platform 4. The National Key toilets are located on Platform 4 and also in the main concourse to the left of the ticket office; these toilets are operated by a RADAR key and are only available during staffing hours.

Impaired mobility setDown

No

Wheel chairs

No

󰅃General services information󰽇

Customer service

No

Left luggage

No

Lost property

Yes

Notes

03333 211 202

Departure and arrivals from

Departures
Arrivals
TrainTimePlatformStatus
from Radyr13:455On time
from Cardiff Bay13:481On time
from Barry Island13:513On time
from Radyr14:005On time
from Cardiff Bay14:001On time