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Ticket refunds & changes

Can I change my split tickets?

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Yes! There are similar rules that apply to split tickets.
(1) If you have a combination of Advance and Flexible, you can change the tickets depend on the type of tickets.
(2) If all of your tickets are Advance, you can choose to change only part of your itinerary, or you can change all of your itineraries directly.

Please follow these three easy steps:
Step 1: Log in to our app.
Step 2: Find your bookings in ‘My tickets’.
Step 3: Select ‘Change’.

If you request to change your split tickets, you need to fill out a form to tell us which time you want to change to.

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