I. Promotion overview
1.1 Promotion name
Eurostar Snow French Alps Ski Route
1.2 Promotion background
Supplier: Eurostar
Core Routes: Bourg-Saint-Maurice ⇌ UK, Belgium, and the Netherlands
Eurostar Snow is a seasonal route product launched by Eurostar for winter ski travel, connecting the UK, Belgium, and the Netherlands with French Alps ski destinations. The primary arrival station is Bourg-Saint-Maurice, located at the end of the Tarentaise valley, which serves as a key gateway to Europe's premier ski areas, Les Arcs and La Plagne. These two ski resorts collectively receive approximately 5 million skier visits during the winter season, with La Plagne being one of the world's largest single ski resorts by visitor volume.
1.3 Promotion period and timeline
The product goes on sale on July 15, 2026 at 9 AM (GMT+2/CEST)/8 AM (GMT+1/BST) and will remain available until tickets are sold out (subject to availability, on a first‑come, first‑served basis). Eligible travel dates are selected winter dates between December 19, 2026, and April 10, 2027, primarily Saturdays for outbound and return services, with some Sunday return services from London. For detailed route‑specific schedules, please refer to Section 1.5 below.
1.4 Fare and pricing structure
"Fares are priced according to travel date and are dynamic and subject to change.
1.5 Travel date details (route‑specific operating schedules)
Eurostar Snow is a seasonal route product and does not operate on a year‑round daily basis. The overall travel window is between December 19, 2026, and April 10, 2027, with Saturday departures/returns being the norm and some Sunday return services from London. The specific operating schedules for each departure city are as follows:
(1) Amsterdam/Schiphol Airport/Rotterdam/Antwerp: Outbound services operate on Saturdays from December 19, 2026, to April 3, 2027; return services operate on Saturdays from December 26, 2026, to April 10, 2027.
(2) Brussels: Outbound services operate on Saturdays from December 19, 2026, to April 3, 2027; return services operate on Saturdays from December 19, 2026, to April 10, 2027. Additional services are available during school holidays.
(3) London: Outbound services operate on Saturdays from December 19, 2026, to February 20, 2027; return services operate on Sundays from December 27, 2026, to February 28, 2027. Additional Saturday return services are available during school holidays.
Detailed route‑by‑route breakdown: (1) Amsterdam/Schiphol Airport/Rotterdam/Antwerp
- Outbound: Saturdays from December 19, 2026, to April 3, 2027
- Return: Saturdays from December 26, 2026, to April 10, 2027
(2) Brussels
- Outbound: Saturdays from December 19, 2026, to April 3, 2027
- Extra outbound services during school holidays: December 19, 2026; December 26, 2026; January 2, 2027; February 20, 2027; February 27, 2027; March 6, 2027
- Return: Saturdays from December 19, 2026 to April 10, 2027
- Extra return services during school holidays: December 26, 2026; January 2, 2027; January 9, 2027; February 20, 2027; February 27, 2027
(3) London
- Outbound: Saturdays from December 19, 2026, to February 20, 2027
- Return: Sundays from December 27, 2026, to February 28, 2027
- Extra Saturday return services during school holidays: December 26, 2026; January 2, 2027; January 9, 2027; February 20, 2027; February 27, 2027
All schedules are subject to the actual availability displayed in the Trip.com booking system. Before booking, users should carefully confirm whether services are operating on their selected travel dates.
1.6 User requirements
- Registration requirement: Must be a registered TrainPal user; new users must complete account registration prior to participation
- Applicable routes: Discounts/offers apply only to Eurostar Snow train ticket bookings and ski package products. Eligible departure stations include: London St Pancras International, Amsterdam Centraal, Schiphol Airport, Rotterdam Centraal, Antwerp-Centraal, and Bruxelles-Midi / Brussel-Zuid. The applicable arrival station is Bourg-Saint-Maurice, with intermediate stops at Chambéry, Albertville, Moûtiers, Aime-la-Plagne, and Landry.
II. Ski route terms
2.1 Travel date important notice
Eurostar Snow is a seasonal route product and does not operate on a year-round daily basis. The travel window for this product is between December 19, 2026 and April 10, 2027, with Saturday departures/returns being the norm and some Sunday return services from London. For detailed route‑specific schedules, please refer to Section 1.5 of this notice. Users should carefully confirm whether their selected travel dates have operating services before booking; actual schedules are subject to the availability displayed in the booking system.
2.2 Cancellation and refund policy
The train ticket portion of the Eurostar Snow ski package is subject to the cancellation and refund rules applicable to the respective Eurostar travel class selected at the time of booking. All change and refund requests must be processed through the original booking channel. The specific luggage allowances, onboard services, and cancellation/refund rules for each class are subject to the information displayed at the time of booking and to Eurostar's latest official announcements. Certain promotional fare types may not be eligible for the above rules.
III. Data protection and privacy
All collected personal data will be used solely for promotion operation management, discount distribution, and customer support purposes. The Organiser will not sell or disclose users' personal data to any third parties. All personal data shall be processed in accordance with TrainPal's Privacy Statement, available at: [https://www.mytrainpal.com/web-pages/policies/privacy-policy.html]
IV. Important statements
4.1 All fares, packages and offers are subject to real-time display on the booking page. The Organiser reserves the right to adjust prices and stock based on supplier inventory and market conditions.
4.2 Eurostar independently manages train schedules, baggage, and ski gear regulations. The Organiser shall not be liable for train delays, cancellations or service changes and will notify users in a timely manner where feasible.
4.3 The complimentary funicular service is provided by local resort authorities. The Organiser does not guarantee its availability and takes no responsibility for relevant policy adjustments.
4.4 The Organiser disclaims all liability for any losses arising from this promotion, bookings or travel services to the fullest extent permitted by law. Users who evade rules or commit fraud will have their bookings and campaign access revoked.
4.5 The Organiser reserves the right to modify, suspend or terminate this promotion at any time. For promotion enquiries, please email EU_Train@trip.com.
